Info Basics / Workplace & Health / Finance / Legal / Employee Support / Operations / Government / Nonprofit / Hiring Options / Stay At Home Order /
What are some of the best sources of up-to-date health information?
Check out the virus overview from Marion County Public Health.
Subscribe to Indiana State Department of Health updates for the latest information on how to respond to COVID-19 developments.
Subscribe to CDC updates on COVID-19 for latest guidance from the federal government.
Indianapolis Hospital Networks and Insurance
Issues updates regarding COVID-19
Community Health Network
What you need to know about COVID-1
Ascension St. Vincent Indianapolis
Ascension Online Care is offering a discounted $20 online visit for urgent care using the promo code HOME. Visit their online resource to learn more or enroll.
Our member Franciscan Health has compiled all relevant documentation to keep you up-to-date on the Coronavirus and recommendations to prevent its spread. Visit their website to learn more.
IUHealth's Virtual Clinic is offering free Coronavirus screenings to all residents of Indiana via its IU Health Virtual Visit app. This portal is staffed 24/7 by healthcare professionals. Click here for more information.
Can you share the contact info for health departments?
Indiana State Department of Health
2 N Meridian St, Indianapolis, IN 46204
Indiana COVID-19 Call Center: 877.826.0011
General Information: https://www.in.gov/isdh/
Marion County Public Health Department
3838 N. Rural Street, Indianapolis, IN 46205
General Information: http://marionhealth.org/
Public Health Emergency Preparedness: http://marionprepares.org/
Hamilton County Health Department
18030 Foundation Drive, Suite A, Noblesville, IN 46060
General Information: https://www.hamiltoncounty.in.gov/254/Health-Department
COVID-19 Information: https://www.hamiltoncounty.in.gov/1595/COVID-19-Coronavirus-Information
Hancock County Health Department
Hancock County Annex, 111 American Legion Place, Suite 150, Greenfield, Indiana 46140
General Information: https://hancockcoingov.org/hancock-county-government-departments/hancock-county-health-department
Johnson County Health Department
460 N Morton St., Suite A, Franklin, IN 46131
General Information: https://co.johnson.in.us/health/
Shelby County Health Department
1600 E State Road 44, Suite B, Shelbyville, IN 46176
General Information: http://health.shelbycounty73.us/
Morgan County Health Department
180 S. Main St., Ste. 252, Martinsville, IN 46151
General Information: https://www.morgancountyhealth.com/
Emergency Preparedness: https://www.morgancountyhealth.com/emergency-preparedness
Hendricks County Health Department
355 S Washington St, #G40, Danville, IN 46122
General Information: https://www.co.hendricks.in.us/department/index.php?structureid=16
Boone County Health Department
Boone County Office Building, 116 W Washington St, Suite B202 Lebanon, IN 46052
General Information: https://boonecounty.in.gov/Offices/health-department
Madison County Health Department
206 E 9th St #200, Anderson, IN 46016
Coronavirus Update: https://5ad2f38c-85c6-4702-b0a8-4b8a6b4c1687.filesusr.com/ugd/3f7b74_fceb20b95a744984b338b03122cde275.pdf
General Information: https://www.madcohealth.org/
What are some important dates regarding COVID-19?
These dates will be updated based on Local, State and Federal government guidance:
Schools closed until May 1
*Please check your local school for up-to-date information
Shelter in place until April 7
Indiana Sales tax for companies:
Those originally due April 15 are now due July 15
Those originally due May 15 are now due August 17
Personal taxes now due June 15
Indiana primary elections have been moved to June 2
Indy 500 rescheduled for August 23
WORKPLACE & HEALTH
What’s the main workplace safety guidance we should follow?
The Occupational Safety and Health Administration (OSHA) recently published Guidance on Preparing Workplaces for COVID-19, outlining steps employers can take to help protect their workforce. OSHA has divided workplaces and work operations into four risk zones, according to the likelihood of employees’ occupational exposure during a pandemic. These risk zones are useful in determining appropriate work practices and precautions.
Very High Exposure Risk:
Healthcare employees performing aerosol-generating procedures on known or suspected pandemic patients.
Healthcare or laboratory personnel collecting or handling specimens from known or suspected pandemic patients.
High Exposure Risk:
Healthcare delivery and support staff exposed to known or suspected pandemic patients.
Medical transport of known or suspected pandemic patients in enclosed vehicles.
Performing autopsies on known or suspected pandemic patients.
Medium Exposure Risk:
Employees with high-frequency contact with the general population (such as schools, high population density work environments, and some high-volume retail).
Lower Exposure Risk (Caution):
Employees who have minimal occupational contact with the general public and other coworkers (such as office employees).
Our guidance focuses on medium to lower risk work environments and please contact us for additional support in Very High and High Exposure settings.
What if an employee appears sick?
The Center for Disease Control and Prevention has provided interim guidance that may help prevent workplace exposures to acute respiratory illnesses, including COVID-19, in non-healthcare settings. The guidance also provides planning considerations if there are more widespread, community outbreaks of COVID-19.
Recommended strategies for employers to use now are available at Center for Disease Control and Prevention.
Recommended strategies for employers to use now:
Actively encourage sick employees to stay home:
Employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants). Employees should notify their supervisor and stay home if they are sick.
Ensure that your sick leave policies are flexible and consistent with public health guidance and that employees are aware of these policies.
Talk with companies that provide your business with contract or temporary employees about the importance of sick employees staying home and encourage them to develop non-punitive leave policies.
Do not require a healthcare provider’s note for employees who are sick with acute respiratory illness to validate their illness or to return to work, as healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely way.
Employers should maintain flexible policies that permit employees to stay home to care for a sick family member. Employers should be aware that more employees may need to stay at home to care for sick children or other sick family members than is usual.
Separate sick employees:
CDC recommends that employees who appear to have acute respiratory illness symptoms (i.e. cough, shortness of breath) upon arrival to work or become sick during the day should be separated from other employees and be sent home immediately. Sick employees should cover their noses and mouths with a tissue when coughing or sneezing (or an elbow or shoulder if no tissue is available).
Emphasize staying home when sick, respiratory etiquette and hand hygiene by all employees:
Place posters that encourage staying home when sick, cough and sneeze etiquette, and hand hygiene at the entrance to your workplace and in other workplace areas where they are likely to be seen.
Provide tissues and no-touch disposal receptacles for use by employees.
Instruct employees to clean their hands often with an alcohol-based hand sanitizer that contains at least 60-95% alcohol, or wash their hands with soap and water for at least 20 seconds. Soap and water should be used preferentially if hands are visibly dirty.
Provide soap and water and alcohol-based hand rubs in the workplace. Ensure that adequate supplies are maintained. Place hand rubs in multiple locations or in conference rooms to encourage hand hygiene.
Visit the coughing and sneezing etiquette and clean hands webpage for more information.
Perform routine environmental cleaning:
Routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs. Use the cleaning agents that are usually used in these areas and follow the directions on the label.
No additional disinfection beyond routine cleaning is recommended at this time.
Provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use.
Advise employees before traveling to take certain steps:
Check the CDC’s Traveler’s Health Notices for the latest guidance and recommendations for each country to which you will travel. CDC website.
Advise employees to check themselves for symptoms of acute respiratory illness before starting travel and notify their supervisor and stay home if they are sick.
Ensure employees who become sick while traveling or on temporary assignment understand that they should notify their supervisor and should promptly call a healthcare provider for advice if needed.
If outside the United States, sick employees should follow your company’s policy for obtaining medical care or contact a healthcare provider or overseas medical assistance company to assist them with finding an appropriate healthcare provider in that country. A U.S. consular officer can help locate healthcare services. However, U.S. embassies, consulates, and military facilities do not have the legal authority, capability, and resources to evacuate or give medicines, vaccines, or medical care to private U.S. citizens overseas.
Additional Measures in Response to Currently Occurring Sporadic Importations of the COVID-19:
Employees who are well but who have a sick family member at home with COVID-19 should notify their supervisor and refer to CDC guidance for how to conduct a risk assessment of their potential exposure.
If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). Employees exposed to a co-worker with confirmed COVID-19 should refer to CDC guidance for how to conduct a risk assessment of their potential exposure.
Can we ask an employee to stay home or leave work if they exhibit symptoms of the COVID-19 coronavirus or the flu?
According to CDC guidance, individuals who have had close contact with a person diagnosed with COVID-19 should self-quarantine. Employers can require an employee who has been exposed to the virus to stay at home. Employees should stay home or go home if they have symptoms of coronavirus infection. But dedicated staff often resist taking sick days, instead dragging themselves into work where they may infect others. Given the threat this epidemic presents, managers shouldn’t hesitate to send employees who present with Covid-19 symptoms home. Likewise, employees or visitors who are symptomatic or at high risk for Covid-19 should be kept separate from staff and helped with arrangements to leave the workplace and obtain medical evaluation while minimizing their public exposure. For example, they should avoid public places and public transportation, and, ideally, should stay six feet away from others unless they are wearing a mask.
When should we exclude workers or visitors from the workspace?
If Covid-19 becomes widespread in the community, companies can check temperatures using hand-held thermal scanners and consider excluding staff or visitors with temperatures over 100.4 F. Temperature is not an exceptionally accurate way to assess risk, though, as some with the coronavirus will be contagious but have no fever, and others will have higher temperatures not related to this virus. Thus, an elevated temperature in combination with respiratory symptoms is the best indicator of possible infection.
For more, see the CDC’s “Guidance for Risk Assessment” and separate guidance for healthcare settings.
Should we revise our benefits policies in cases where employees are barred from the worksite or we close it?
The likelihood that increasing numbers of employees will be unable to work either because they are sick or must care for others means that companies should review their paid time off and sick leave policies now. Policies that give employees confidence that they will not be penalized and can afford to take sick leave are an important tool in encouraging self-reporting and reducing potential exposure. A Harvard Business Review (HBR) survey found that nearly 40% of employers have or plan to clarify their pay policy if worksites are closed or employees are furloughed.
While few companies outside of Asia have closed worksites yet because of the epidemic, about half of the Chinese companies we surveyed had shut down worksites at least temporarily. Such closures will likely become more common outside of Asia should the epidemic continue on its current course.
Most firms will treat Covid-19 in their policies as they would any other illness, and sick leave or short-term disability insurance would be applicable. However, exclusion from the workplace might not be covered by disability policies, and prolonged absence could last longer than available sick leave. The same HBR survey found that more than 90% of employers in China paid their workers in full and maintained full benefits during furloughs. Companies should promulgate clear policies on this now and communicate about these with employees. Most will want to offer protections to their workforce to the extent this is financially feasible. (HBR)
Later in this FAQ, we list Regional resources mobilizing to support impacted employees.
How can we maximize employees’ ability to work remotely?
While many jobs (retail, manufacturing, health care) require people to be physically present, work, including meetings, that can be done remotely should be encouraged if coming to work or traveling risks exposure to the virus. The CDC and Governor Holcomb are now recommending no gathering of over 50 people and Governor Holcomb on March 12 encouraged businesses to utilize telework wherever possible. Videoconferencing, for instance, is a good alternative to risky face-to-face meetings.
Free conference call services:
Free rapid response solutions to help companies navigate COVID-19.
Psychology Today: 5 Tips for Working From Home During COVID-19
Staff.com: Remote Work Benefits, Obstacles, and Best Practices
Harvard Review: 15 Questions About Remote Work
LinkedIn: Making Remote Work Work
Lushin & Associates
Lushin & Associates is offering 1-hour free webinars on helping their people in various departments shift to working remote and being productive in the changing times.
Accenture has developed a publicly-available thought leadership to help companies manage remotely during COVID-19. COVID-19: Managing the human and business impact of coronavirus
Emplify: Employee Well-being Assessment Tool
Local tech firm Emplify created a free tool for managers that helps assess the well-being, remote readiness, and specific needs of their teams as the COVID-19 outbreak continues to unfold. Get started with the assessment tool at https://emplify.com/wellbeing/
Comcast recently announced its comprehensive COVID-19 response to help keep Americans connected by opening their Xfinity WiFi network nationally for free.
AT&T: View AT&T's response to COVID-19.
Do you have resources to disinfect COVID-19 contaminated sites?
Heritage Enviro can answer non-urgent questions at email@example.com, or for immediate assistance with disinfection, call 833-484-7871.
Nelbud Services Group
We are committed to being flexible to your needs by continuing to be your life safety partner. We’ve learned from over 40 years of past experiences with other outbreaks like H1N1 and Influenza and have continually refined and improved our ability to protect our employees and our customers.
Do we have reliable systems for real-time public health communication with employees?
Dangerous rumors and worker fears can spread as quickly as a virus. It is imperative for companies to be able to reach all workers, including those not at the worksite, with regular, internally coordinated, factual updates about infection control, symptoms, and company policy regarding remote work and circumstances in which employees might be excluded from or allowed to return to the workplace. These communications should come from or be vetted by the emergency response team, and they should be carefully coordinated to avoid inconsistent policies being communicated by different managers or functions. Clearly this requires organizations to maintain current phone/text and email contact information for all employees and test organization-wide communication periodically. If you don’t have a current, universal contact capability already, now is a good time to create this.
Should we revise our policies around international and domestic business travel?
The CDC currently recommends that travelers avoid all nonessential travel. It is prudent to limit employee business travel from areas where Covid-19 is most prevalent — both to prevent illness and to prevent loss of productivity due to quarantine or employee exclusion from the workplace after travel. Companies should track the CDC Travel Health Notices and the State Department Travel Advisories to determine what business travel should be canceled or postponed.
Employees should be especially careful not to travel if they feel unwell, as they might face quarantine on return if they have a fever even without significant risk of coronavirus infection.
Should we postpone or cancel scheduled conferences or meetings?
If you have any questions about best practices, contact your local health department. Many employers are cancelling all but the most essential business travel. See Coronavirus Impacts Business Travel.
There is mounting evidence that social distancing can delay the epidemic and potentially save lives, so most meetings and conferences should be converted from in-person to virtual. The CDC now recommends suspending all gatherings of over 50 people. If you have a meeting, limit the number of attendees and encourage those who are older or have chronic disease to attend virtually. Provide room to allow attendees to sit or stand at least six feet away from others. Discourage hand-shaking and assure that proper handwashing facilities (and/or hand sanitizers) are easily available.
What steps can we take now to minimize risk of transmission?
Repeatedly, creatively, and aggressively encourage employees and others to take the same steps they should be taking to avoid the seasonal flu. For the annual influenza, SARS, avian flu, swine flu, and now the COVID-19 coronavirus, the best way to prevent infection is to avoid exposure. The messages you should be giving to your employees are:
Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer
Avoid touching your eyes, nose, and mouth with unwashed hands.Avoid close contact with others, especially those who are sick.
Refrain from shaking hands with others for the time being.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces.
Perhaps the most important message you can give to employees: stay home when you are sick.
As an employer, you should be doing the following:
Ensure that employees have ample facilities to wash their hands, including tepid water and soap, and that third-party cleaning/custodial schedules are accelerated.
Evaluate your remote work capacities and policies (see later section on Remote Work for more information). Teleconference or use other remote work tools in lieu of meeting in person if available.
Consider staggering employee starting and departing times, along with lunch and break periods, to minimize overcrowding in common areas such as elevators, break rooms, etc.
Have a single point of contact for employees for all concerns that arise relating to health and safety.
Follow updates from the CDC and the World Health Organization (WHO) regarding additional precautions.
You may reference OSHA’s Guidance on Preparing Workplaces for an Influenza Pandemic for additional information on preparing for an outbreak. Additional resources on pandemic preparedness can be found at Ready.gov.
SHRM offers a simple, easy to use poster.
Denton's Global COVID-19 Tracker & Resources
Denton's offers a free remote working readiness consultation to check that you have
what you need in place to implement effective remote working protocols for your in-house legal team.
Are there sample company policies available for COVID-19?
Here's a sample company policy for a manufacturer and for a construction company.
What resources exist for metal health during quarantine?
EmberWood Center to provide in-home therapy to new and existing clients on home computer, tablets, and telephones.
In response to the current COVID-19 pandemic and following guidelines of CDC, the Governor of Indiana, and the Indiana Division of Mental Health and Addictions, the EmberWood Center has established a new protocol for treating our clients. In-person direct services have been suspended until further notice from the CDC, and tele-therapy will be offered instead. Clients can participate via their phones, tablets, or computers and they will be contacted with instructions by their counselors. Please be patient with us, as we are navigating this new method of services provision and we are prioritizing our higher-need clients. Our staff is checking voicemails and will return calls as we receive them. Please, opt for contacting firstname.lastname@example.org with any questions or requests for services.
The Daily Boost from First Person
This newsletter shares best practices, strategies and resources to help you feel confident and empowered and guide you through these uncharted waters of COVID-19.
Does my business insurance cover income losses due to the COVID-19?
To determine if your business would qualify for a business interruption claim, check with your business insurance policy or provider. While each policy could be different in a few cases, policies may cover losses on a limited basis if they include a clause known as ‘interruption by communicable disease’. Additional information available from Risk Strategies.
Is there financial support available for small businesses?
We've laid out out emergency loan assistance options in the Loans section of the Rapid Response Hub to walk you through your options. More details on loans and other financial assistance programs are below.
U.S. Small Business Administration (SBA) Assistance Program
The U.S. Small Business Administration is offering low interest federal disaster loans to small businesses across Indiana. Click here to learn how to apply.
Funds will be allocated and available directly through the SBA website at www.sba.gov/disaster. The disaster assistance program is run centrally in Washington D.C. Please note that funds received through this SBA program are loans that have financial/underwriting qualifications and must be repaid. More information regarding disaster assistance can be found at www.sba.gov/coronavirus. SBA Search Engine for PPP Lenders
Here's a 3-step process for applying for disaster loans through the SBA. Learn more about the application process here.
In addition to the tools above, the U.S. Small Business Administration also offers a Lender Match program. Lender Match is a free online referral tool that connects small businesses with participating SBA-approved lenders.
SBA Counseling & Advice
No-cost, one-on-one virtual or telephone business advice regarding COVID-19 and other matters.
Business Ownership Initiative
In addition to free one-on-one business coaching, the Business Ownership, a program of the Indy Chamber and SBA partner, offers loans of $1,000-$25,000 to eligible small businesses. Click here to learn more and start the process.
Facebook - Small Business Assistance
Facebook announced Tuesday a $100 million program to help small businesses as governments throughout the country urge gyms and restaurants to close their doors to slow the coronavirus pandemic. Facebook is offering cash grants and ad credits to help during this challenging time.
Huntington Bank today announced the immediate, comprehensive steps it is taking to alleviate economic injury experienced by consumers and businesses due to the coronavirus pandemic.https://www.huntington.com/coronavirus
Forum Credit Union
As the world implements containment measures to slow the spread of the coronavirus COVID-19, FORUM recognizes members may experience financial strain as a result. FORUM is here for members to help lessen the impact of any potential financial distress by providing individualized solutions to our membership.
Fifth Third Bank
Fifth Third Bank announces additional hardship relief immediately available for customers affected by the Coronavirus.
The Community Investment Program (CIP) provides our members with at-cost loans and letters of credit to support affordable housing and community economic development activities that benefit low- and moderate-income families or neighborhoods. These funds have been used in the past to develop affordable housing, support infrastructure improvement, and boost local job creation.
Horizon Bank announces that it is pledging $250,000 in aid for those affected by the COVID-19 pandemic. Funds will be allocated across several not-for-profit groups who are working to assist affected individuals in the communities we serve in the States of Indiana and Michigan.
Indy LISC and KIVA
LISC and Kiva are partnering together to expand financial opportunities for entrepreneurs and small business impacted by COVID-19. Download PDF
The Bankable QuickBridge Loan is a micro-loan sized loan product for the purpose of providing relief to small businesses in central Indiana and throughout the state of Indiana that are experiencing hardship due to the Coronavirus outbreak.
KSM Managing Cash Flow in Times of Uncertainty
The unprecedented events in response to the COVID-19 pandemic are impacting every business in complex ways. Maintaining adequate cash flow to sustain successful operations is likely to elevate as a significant risk for many companies.
Boone County Small Business Economic Relief Fund
The Boone EDC is offering the Boone County Small Business Economic Relief Fund for Boone County established small businesses affected by the economic downturn caused by COVID-19. To learn more or to apply, please visit https://www.betterinboone.org/sberf
Where can I find additional legal resources?
Additional in-depth resources have been provided by various firms.
Bose McKinney & Evans LLP - Employment Issues Implicated by Coronavirus: How You Can Minimize Pandemonium With This Pandemic
Barnes & Thornburg, LLP - Real Estate Leaders Webinar March 25
What unemployment resources are available for my impacted employees?
Unemployment: Individuals can file for unemployment insurance through the Indiana Department of Workforce Development.
Indiana Unemployment Insurance Instructions
Indiana Unemployment COVID-19 Instruction FAQ
What childcare resources are available for my impacted employees?
Childcare is critical and attached is a referral map you can share with your employees.
Also, check out childcare resources provided by the City of Indianapolis.
Additionally, the Indiana Family & Social Services Agency recently released info on how they're adapting to provide greater assistance to families and childcare providers.
YMCA Childcare Assistance
Childcare Assistance: Starting on Monday, March 30th, the YMCA of Greater Indianapolis will provide childcare for essential workers who are helping to keep our communities up and running. The YMCA is open Monday – Friday, 6am – 8pm, and costs $50/day per child. Financial assistance is available! Simply call them at 317-484-9622. For additional information, including YMCA locations click here.
What employment resources are available for my impacted employees?
Employment: Department of Workforce Development, (DWD) and WorkOne Resources for Employers and Employees have a regional footprint. Marion County/Indianapolis is considered Region 12, and Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Morgan and Shelby Counties are considered Region 5.
Marion County/Region 12: Mayor Joe Hogsett’s office, in partnership with EmployIndy, will offer free, no-strings attached financial counseling available through Pete the Planner. Individuals interested in the service can get started by emailing email@example.com.
Virtual job seeker resources and career development tips are available on workoneindy.com, and the EmployIndy Job Board will be updated regularly by EmployIndy staff for job seekers to use as a tool during the job search process at employindy.org.
WorkOne Indy, located at 4410 N. Shadeland Avenue, is CLOSED as of March 16. Their services are still available virtually.
Job seekers will be able to utilize resources on-site such as:
Job search assistance
1:1 career navigation
Publicly available computers
Career development tools
Assistance with filing for unemployment benefits
Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Morgan and Shelby Counties:
The Region 5 Workforce Board, WorkOne Central provides employers and employees with services such as job skills training, filing for unemployment and employer assistance with job postings, trainings, and much more.
For more information, contact:
Lance D. Ratliff, Executive Director
Regional 5 Workforce Development Board
836 S. State Street
PO Box 69
Greenfield, IN 46140
317-467-0248, Ext. 317
Lebanon Business Plaza
358 Mount Zion Road
Lebanon, IN 46052
Fax : (765) 482-0178
836 S. State St.
Greenfield, IN 46140
Fax : (317) 462-6340
97 Umbarger Lane
Franklin, IN 46131
Fax : (317) 736-8402
2177 Intelliplex Drive, Room 112
Shelbyville, IN 46176
Fax : (317) 392-3419
300 N. 17th Street
Noblesville, IN 46060
Fax : (317) 841-8275
995 Andico Road
Plainfield, IN 46168
Fax: (317) 838-9598
222 E. 10th St. Suite B
Anderson, IN. 46016
Fax : (765) 641-6557
What support can our employees receive from utility companies?
Indianapolis Power & Light (IPL) is the primary electric provider for the city of Indianapolis. IPL also serves the communities of Beech Grove and Speedway. Contact IPL at (888) 261-8222 or visit www.iplpower.com. Check out the specifics on payment and billing options.
Citizens Energy Group provides natural gas, water, and wastewater service throughout the Indianapolis area. Contact Citizens at (800) 427-4217 or visit www.citizensenergygroup.com.
They've recently suspended disconnections.
Duke Energy provides electric service for the majority of communities surrounding Indianapolis. Contact Duke at (800) 521-2232 or visit www.duke-energy.com. Here's information on customer assistance in the wake of COVID-19.
Vectren Energy provides natural gas and electricity service to many of the communities in Indiana. Contact Vectren at (800) 227-1376 or visit www.vectrenenergy.com.
Are there food options for the children of our employees stuck at home?
Indy Parks is continuing its FREE after school meal services for youth ages 18 and under, and will follow the schedule on the Facebook link. Second Helpings is providing sandwiches for adults.
Also, Gleaners and Indianapolis Public Schools (IPS) are providing access to meals for families with students.
The Compass can help people identify food banks, meal services, and other resources across Indianapolis.
My employees need help paying rent, utilities, etc. Is anyone helping with this?
The United Way of Central Indiana connects Central Indiana residents to critical support every day. Their 211 line is open 24/7. Some of the services include: housing and utilities assistance, healthcare assistance, and food and clothing assistance.
The Neighbor Relief Fund for Marion County
The Neighbor Relief Fund for Marion County, seeded with $250,000 from The Indianapolis Foundation, will provide resources and support to grassroots and neighborhood organizations working directly to support seniors, residents without health insurance or sick days, those with limited English proficiency, health care workers, hourly employees who have lost work, communities of color and economically vulnerable populations, during the pandemic.
In alignment with CICF’s mission, organizations serving marginalized neighborhoods and communities of color with programs and services that are easily accessible and designed with resident feedback will be prioritized.
Proof of resident engagement will be required for consideration. The fund will be administered with the help of our resident-leader Neighborhood Ambassadors and other community partners.
If you are able to support our efforts with this fund, please click on the link below and follow the few brief steps to make a contribution to our efforts.
Please feel free to email me or call me directly on my cell phone (317-502-0272) with any questions or assistance in making a much needed contribution to The Neighbor Relief Fund of Marion County.
Are there specific initiatives for service workers and bartenders?
Thanks to the quick response and creativity of Indy tech entrepreneur Jeb Banner, If you are an Indy area service worker and out of work during the closure of bars and restaurants please add your Venmo info to this list so others can "tip" you to help fill the gap during this time.
How can restaurants survive COVID-19?
Consider discount prices to up revenue, minimize loss, attract patrons who are now thriftier Craft new offerings - comfort food, cook at home. Brand for short-term, special offers, acknowledging crisis response. “Hurdles to devaluation” - things customers must do for discounts.
Read more from Harvard Business Review
What should I do if I or my employees lose job-based health insurance?
The Brookings Institution has provided steps and resources for comprehensive insurance coverage.
What resources are available for artists?
Emergency Relief Fund
The Indy Arts & Culture COVID-19 Emergency Relief Fund was created for individuals working in the arts sector and impacted by the current public health crisis. Primary concern is for the health and well being of individuals: specifically independent artists and staff working for small-to-midsize nonprofit arts and cultural organizations. This fund will provide rapid response $500 grants to help bridge the severe lost wages that make many in our creative community vulnerable.
The local arts campaign #indykeepscreating has compiled a list of resources for artists, arts organizations, advocacy, and health updates for the arts community.
Small Business Loans
Artists and musicians are small businesses too, which means they can apply for a small business loan. See our loan page for more information.
Service Workers & Artists List
Jeb Banner, founder of Small Box, Boardable and Musical Family Tree, started a spreadsheet of service industry professionals that you can “tip” or help fund. A large majority of these people are artists and musicians and the list is growing. https://www.wfyi.org/news/articles/tip-list-started-to-help-indianapolis-service-workers
Billboard Resource Guide for Music Professionals
Billboard created an article for music professionals that lists the resources available nationally and state-by-state during the COVID-19 pandemic.
Big Car Collaborative
Big Car Collaborative is supporting the community in general and artists and arts audiences by utilizing the very democratic platform of FM broadcast radio with our community- and art-focused station, 99.1 FM. This FCC-licensed broadcast station covers most of the city and beyond and streams worldwide from wqrt.org. We're opening up unlimited free air time to community and arts partners, to neighbors, and to local artists of all kinds — especially musicians — to share important messages and provide enjoyable programming that draws people of all backgrounds together at a time when we’re facing a health crisis and a crisis of social isolation. We’re also utilizing our social media platforms with a combined audience of more than 50,000 to share public service announcements and other important information — including what we and other arts organizations and artists are doing in response to the pandemic and social distancing. We’re also working on citywide projects like #FirstFridayFromHome where we encourage people to share art from their own homes on social media and talk about why it means so much to them. Lastly, we’re working with neighborhood leaders to support vulnerable individuals and business owners alike in the South Indianapolis Quality of Life area where we're based. More about our response at https://www.bigcar.org/coronavirus/
What are the restrictions on operations?
Governor Holcomb announced additional restrictions including support of the CDC’s advice to limit public gatherings to less than 50 people.
What resources are available to support changes in my business operations?
Below are current resources available when navigating your business needs. If you have specific questions, reach out with the form below. We have resources available to help you navigate the challenging business decisions ahead.
Business Planning Considerations: US Chamber Resilience in a Box
Indiana Chamber Executives Association: Resource Center
Business Affected by COVID-19: Provide Customers with Updated Info
HBR: What's Your Company's Emergency Remote Work Plan?
CDC: Print Resources for Display in Business
Benefits & Leave Expert Resource
COVID-19 Hotline for Employees
US Chamber of Commerce
Read about 8 things your small business needs to do as soon as possible. This includes top CDC-recommended tips that small business owners can take to mitigate risk, protect employees and support customers during COVID-19 pandemic.
US Department of Labor
Take a look at DOL's answers to common questions around COVID-19 and FMLA.
Market Insights provided by JPMorgan Chase
Take a look at Coronavirus (COVID-19) research compiled by JPMorgan Chairman of Marketing & Investment Strategy Michael Cembalest.
Workplace Contingency Plans Provided by Chase
A good plan requires assessment of the following:
What-systems and processes will be affected?
Who-must be notified?
When-do specific actions need to be taken, in order of priority?
Where-will your business operate?
How-will circumstances change the way employees do their work?
More Information is available here.
Assistance IU Kelley School of Business at IUPUI
Professors at the Kelley School of Business have offered their strategic advising services to business owners. Email firstname.lastname@example.org for assistance.
SOURCEstarts – Digital Media Resource
This new program delivered by SOURCE is focused on enabling online e-commerce web development with free consultancy and tools, developed to help businesses adjust more of their business to e-commerce.
SOURCE Entrepreneurship Center partnered with Indiana University School of Informatics and their COMET Lab to create three levels of free service:
Basic website creation or existing site refresh,
Web site with customer directed calendar scheduling feature, and
Web with e-commerce features. Each option is intended to counter the recent pandemic by allowing businesses to continue and grow virtually with less customer face contact.
Interested businesses should contact SOURCE Entrepreneurship Center Director Steve Thrash at 317.737.2155.
Butler Old National Bank Center for Business Excellence
My restaurant is now focusing on carryout and delivery. How do we let customers know about this change?
Per the Indiana Restaurant and Lodging Association (InRLA), fill out this form to join an online database for Hoosier diners to understand which restaurants will still be offering takeout, delivery, or drive-thru options.
How do I get started with shipping or direct mail needs?
USPS can help you start shipping or with any direct mail needs. Contact email@example.com or firstname.lastname@example.org.
Governor Holcomb just announced a stay-at-home order. What does this entail?
We've linked to the full order and announcement here for additional context.
What are Indiana's COVID-19 business recommendations and mandates at this time?
Please visit IN.gov/coronavirus.
Are there any relief options for upcoming tax payments?
Please see the guidance of the Indiana Department of Revenue.
What does proposed federal legislation mean for my business and employees?
Here's a summary from the US Chamber of Commerce that walks you through everything you should know about the federal CARES Act.
Is there payment relief for the rental of our physical workspace and its utilities?
For rent and other payment relief, we will stay tuned and monitor any additional government support. You should reach out to your financial and business contractors as needed in the interim. In many communities across the US, there is a sense of collaboration with many novel short-term solutions. These are unprecedented times, and our community is taking unprecedented measures to keep each other safe.
What should my nonprofit be considering right now?
BoardSource penned a recent blog on what nonprofit board members should be doing right now to address the COVId-19 situation. Also, they've provided a rundown of issues your board or organization may be facing.
What is the COVID-19 response of the Indianapolis Urban League?
While the Indianapolis Urban League works within the social distancing guidelines, all in-person meetings and building activities have been suspended until further notice. This includes the suspension of HIV/STI Testing, all IUL training classes, information sessions and workshops, and use of the Computer Lab.
Stay connected with the latest from IUL at https://www.indplsul.org/ or email@example.com.
Do you know of any nonprofit support services?
Helping Indiana nonprofits continue to thrive during these unknown economic times.
The Virtual Giveback program aims to provide support to Indiana nonprofits that may be facing hardships due to the pandemic. We believe that pooling resources together and offering a centralized way to share information will be a vital need.
What's the Plan?
We have developed an initial strategy to help nonprofits based on our industry experience and feedback.
Where can I find information as a displaced worker?
Through partnerships across the Indianapolis region, we've pulled together a running list of available job openings and partner organizations here.
As an employer, where can I find much-needed workers as my business needs change?
Through partnerships across the Indianapolis region, we've pulled together a running list of available job openings and partner organizations here.
STAY AT HOME ORDER
Is there a hotline or number I can call for questions clarifying Indiana's Stay At Home order?
The Critical Industries Hotline will open to help guide businesses and industries through Governor Holcomb’s executive order. This center, reachable by calling 877-820-0890 or by emailing firstname.lastname@example.org, is for business and industry questions only.
When does the order take effect?
The Stay-At-Home Order takes effect Tuesday, March 24 at 11:59 p.m. ET.
When does the order end?
The order ends on Monday, April 6, at 11:59 p.m. ET, but could be extended if the outbreak warrants it.
Where does the order apply?
The Stay-At-Home Order applies to the entire state of Indiana. Unless you work for an essential business or are doing an essential activity, you must stay home.
Is this mandatory or a recommendation?
This order is mandatory. For the safety of all Hoosiers, people must stay home and prevent the spread of COVID-19.
How will this order be enforced?
Staying home is critical to reducing the spread of COVID-19 in your community. Adhering to the order will save lives, and it is the responsibility of every Hoosier to do their part. However, if the order is not followed, the Indiana State Police will work with local law enforcement to enforce this order. The Indiana State Department of Health and the Alcohol and Tobacco Commission will enforce the restaurant and bar restrictions.
Will the Indiana National Guard enforce this order?
No. The Indiana National Guard is aiding in planning, preparation and logistics with other state agencies. For example, the Indiana National Guard assists in distributing hospital supplies the state receives.
What is an essential business?
Essential businesses and services include but are not limited to grocery stores, pharmacies, gas stations, police stations, fire stations, hospitals, doctor’s offices, health care facilities, garbage pickup, public transit, and public service hotlines such as SNAP and HIP 2.0.
A list can be found in the Governor’s executive order at in.gov/coronavirus.
What is an essential activity?
Essential activities include but are not limited to activities for health and safety, necessary supplies and services, outdoor activity, certain types of essential work, and to take care of others.
A list can be found in the Governor’s executive order at in.gov/coronavirus.
I work for an essential business. Will I be allowed to travel to and from work?
Law enforcement will not be stopping drivers on their way to and from work, traveling for an essential activity such as going to the grocery store, or just taking a walk.
Will the grocery store/pharmacy be open?
Yes, grocery stores and pharmacies are essential services.
Can I still order take out/delivery from restaurants and bars?
Yes, restaurants and bars can continue to provide takeout and delivery, but should be closed to dine-in patrons.
Can I get my groceries delivered? Can I still get my online orders delivered?
Yes, you can still receive packages, get groceries delivered, and get meals delivered.
How can I get medical care?
If you develop symptoms such as fever, cough and/or difficulty breathing, and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread of COVID-19, stay home and call your healthcare provider.
f you suspected you have COVID-19, please call the healthcare provider in advance so that proper precautions can be taken to limit further transmission. Older patients and individuals who have severe underlying medical conditions or are immunocompromised should contact their healthcare provider early, even if their illness is mild.
If you have severe symptoms, such as persistent pain or pressure in the chest, new confusion or inability to arouse, or bluish lips or face, contact your healthcare provider or emergency room and seek care immediately, but please call in advance if possible. Your doctor will determine if you have signs and symptoms of COVID-19 and whether you should be tested.
Nonessential medical care such as eye exams and teeth-cleaning should be postponed. When possible, health care visits should be done remotely. Contact your health care provider to see what telehealth services they provide.
What is the guidance for individuals with intellectual and developmental disabilities?
State-operated developmental centers, intermediate care facilities for individuals with developmental disabilities and community integrated living arrangements will continue to provide care. All in-home direct care staff are considered essential staff and should continue to support individuals in the home setting.
If you have specific questions about your support and services, reach out to your provider or individual service coordination agency.
What if I still have to go to work?
You should stay home unless your work is an essential function such as a health care provider, grocery store clerk or first responder. If you have been designated essential by your employer, you should continue to go to work and practice social distancing.
A list of essential businesses can be found in the Governor’s executive order at in.gov/coronavirus.
What if I think my business should be closed, but they’re still asking me to report to work?
Essential businesses will remain open during the stay-at-home order to provide services that are vital to the lives of Hoosiers. If you believe your business is nonessential but still are being asked to show up to work, you may discuss it with your employer.
A certain service is essential for me, but the governor didn’t include it. What do I do?
The stay-at-home order was issued to protect the health, safety and well-being of Hoosiers. Although some businesses such as fitness centers and salons will be closed, essential services will always be available. For a list of essential businesses that will continue to operate during the order, visit in.gov/coronavirus.
Will public transportation, ride-sharing and taxis continue?
Public transportation, ride-sharing and taxis should only be used for essential travel.
Will roads in Indiana be closed?
No, the roads will remain open. You should only travel if it is for your health or essential work.
Can I still take a plane out of Indiana?
Planes and other types of transportation should be used for essential travel.
What if my home is not a safe environment?
If it is not safe for you to remain home, you are able and encouraged to find another safe place to stay during this order. Please reach out so someone can help. You can call the domestic violence hotline at 1-800-799-SAFE or your local law enforcement.
What about homeless people who cannot stay at home?
The administration wants to protect the health and safety of all Hoosiers, regardless of where they live. State agencies are partnering with community organizations to ensure the homeless population has safe shelter.
Can I visit friends and family?
For your safety, as well as the safety of all Hoosiers, you should remain at home to help fight the spread of COVID-19. You may visit family members who need medical or other essential assistance, such as ensuring an adequate food supply.
Can I walk my dog or go to the veterinarian?
You are allowed to walk your dog and seek medical care for your pet should they require it. Practice social distancing while out on walks, maintaining at least 6 feet from other neighbors and their pets.
Can I take my kids to the park?
State parks remain open, but welcome centers, inns, and other buildings are closed. Families will be able to go outside and take a walk, run or bike ride, but they should continue to practice social distancing by remaining 6 feet away from other people. Playgrounds are closed because they pose a high risk of increasing spreading the virus.
Can I attend a religious service?
Large gatherings, including church services, will be canceled to slow the spread of COVID-19. Religious leaders are encouraged to continue livestreaming services while practicing social distancing with one another.
Can I leave my home to exercise?
Outdoor exercise such as running or taking a walk is acceptable. However, gyms, fitness centers and associated facilities will be closed to reduce the spread of the coronavirus. While exercising outside, you still should practice social distancing by running or walking at least 6 feet away from other people.
Can I go to the hair salon, spa, nail salon, tattoo parlor or barber shop?
No, these businesses are ordered closed.
Can I leave my home to do laundry?
Yes, Laundromats, dry cleaners and laundry service providers are considered essential businesses.
Can I take my child to daycare?
Yes, daycares are considered an essential business.
Can I pick up meals at my child’s school?
Yes, Schools that provide free food services to students will continue on a pickup and take-home basis.